Frequently asked questions

Below you find answers to questions you might have and basic information about conNEXT. If you have anyquestions or need help you can always contact us.

General

What is conNEXT?
conNEXT is a secure communication solution for messaging, voice and video calling.
Who is it for?
conNEXT is for safety-conscious individuals and organizations with a deep interest in privacy.
What languages are supported?
Currently we are supporting English, German, French and Spanish. More languages are coming soon.

Set-Up and Registration

Which devices are supported?
Currently we are supporting iPhones running iOS 10+ and Android phones running 4.4+. Tablet support is coming soon.
Can I use conNEXT on multiple devices?
Yes, just use your preferred identity and history will be synced across your devices.
Which permissions are requested from conNEXT?
conNEXT needs permissions to access your contacts, camera, audio and file storage.
How can I delete my account?
You can delete your account in the settings of the conNEXT application.

Features and Functionalities

What can I use conNEXT for?
You can use conNEXT for text messages, voice and video calls, group chats, audio and video conferencing, document and image editing, secure file storage and sharing.

Security

What about GDPR?
conNEXT is fully GDPR compliant.
Why do I have to verify my phone number?
For security reasons conNEXT requires a two-step verification process. After signing up you will receive a confirmation link to verify your registration.
What happens to my data?
We are not storing any personal or private data. Since all data is end-to-end encrypted only you and the people you are talking to have access to your shared history.